Effective Date: 17-April-2025
1. Introduction
Welcome to RydeHive. These Terms of Service (“Terms”) govern your use of the RydeHive mobile application, website, and related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.
RydeHive is a product developed and operated by EEVOM Sdn Bhd, a company incorporated in Malaysia (Company No. 1219251-W), with its principal office at I-01-05, 5th Floor, Block I, Setiawalk, Persiaran Wawasan, Pusat Bandar Puchong, 47160, Puchong, Selangor, Malaysia.
2. Eligibility
By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the Services on behalf of an entity, you represent that you have the authority to bind that entity to these Terms.
3. User Accounts
To access certain features of the Services, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Use of Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:
- Use the Services in any manner that could disable, overburden, or impair the Services.
- Engage in any fraudulent, deceptive, or harmful conduct.
- Use the Services to violate any applicable laws or regulations.
5. Driver and Rider Conduct
Drivers and riders are expected to behave respectfully and safely. EEVOM Sdn Bhd reserves the right to suspend or terminate access to the Services for any user who engages in misconduct, including but not limited to:
- Harassment or abuse of other users.
- Unsafe driving practices.
- Violation of traffic laws.
6. Payments
All payments for rides booked through RydeHive are processed via secure third-party payment gateways. By using the Services, you agree to pay all applicable fees and charges. EEVOM Sdn Bhd is not responsible for any payment disputes between users and third-party payment providers.
7. Intellectual Property
All content, trademarks, and data on the RydeHive platform, including but not limited to software, databases, text, graphics, icons, and hyperlinks, are the property of EEVOM Sdn Bhd or its licensors and are protected by intellectual property laws.
8. Limitation of Liability
To the maximum extent permitted by law, EEVOM Sdn Bhd shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Services.
9. Indemnification
You agree to indemnify and hold harmless EEVOM Sdn Bhd, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Services or violation of these Terms.
10. Termination
EEVOM Sdn Bhd reserves the right to suspend or terminate your access to the Services at its sole discretion, without notice, for conduct that it believes violates these Terms or is harmful to other users or the business interests of EEVOM Sdn Bhd.
11. Changes to Terms
EEVOM Sdn Bhd may modify these Terms at any time. Any changes will be effective upon posting the revised Terms on the RydeHive platform. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
13. Contact Information
For any questions or concerns regarding these Terms, please contact:
EEVOM Sdn Bhd
I-01-05, 5th Floor, Block I, Setiawalk,
Persiaran Wawasan, Pusat Bandar Puchong,
47160, Puchong, Selangor, Malaysia.
Email: mahen@eevom.com
Phone: +6012.538.5552